THANK YOU FOR YOUR ORDER!

 !! PLEASE READ !! CREDIT CARD CHARGES WILL SHOW AS IDL BRANDS ON YOUR STATEMENT

Please note that your order is now being processed (prepared for shipping + final charge) and an email with your order confirmation has been sent to you. Also note that we have not put a final charge on your card and your order will not be considered complete until the final charge on your payment method has been made. You will receive a 2nd email after your order is completed that will contain your tracking number. Always check your spam box for your emails as many times our emails are filtered as spam. To ensure email delivery we suggest you add cs@phenastin.com to your contact list to prevent our email from being marked as spam.

What If I don’t receive the completed email?

  1. You can login to your account and view the status of your order
  2. You can visit the order tracking page and enter your order number and email and you can get an update on your order including tracking.

If for any reason you have any issues please contact customer service for immediate assistance.

If you notice any incorrect information for your order like address or product please email cs@phenastin.com immediately as orders during the week are processed and shipped fairly quickly and we will not be able to make changes once an order has shipped.